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User & Property Management

Lite

Standard

Premium

Enterprise

Access & User Management

No. of Users per Organization Single Unlimited Unlimited Unlimited
Manage Users / Create Users
User Permissions

Org. Level
Admin Only Admin Only Basic
Standard Set
Custom Permissions/Roles
User Permissions at Property and Group Level

Property Management

Seamless Login Through Brand Internet* Optional Optional Optional Optional
Support for Dormant & Pre-Opening Properties  
Chain Property & Code Mapping
Customizable Property Tree and Property Groups    

By Chain Code Only
GDS & Pegs Property Mapping
IDS Property Mapping
*Seamless login option includes: Unlimited users and Basic standard set of permissions at the user organization level, property level and group level.

Media Management

Lite

Standard

Premium

Enterprise

Supported Assets

Images
Virtual Tours

Formats: JPG, QT, Flash
Video      
Flash
Custom Content      
Text Associated with Media Items      

Media Management

Individual Image Upload
Single Hotel Multi Image Upload  
Individual Video & Virtual Tour Upload      
Media Categorization by OTA Categories
Media Categorization by Customer OTA Sub Categories    
Media Categorization by Non OTA Custom Categories       **
Ability to Associate Single Media Items with Multiple Properties    
Basic English Media Metadata

Caption and Category
Full English Media Metadata

Short and Long Descriptions, Key words, etc.
     
Multi-language Media Metadata

Caption and Category
   
Multi-language Full English Media Metadata

Short and Long Descriptions, Key words, etc.
     
Basic Media Edit

Edit Metadata, Update, Archive, Delete
Media Asset Seasonality & Date Range    
Media Asset Expiration Date    
Auto-Cropped Image Versioning
Image Sequencing    
Media Approval Workflow Engine       Optional
Basic Media Download

Download of Original Source Media
   
Download of Edited/Custom Cropped Images    
**Not available for distribution.

Textual Descriptions & Amenities

Basic Property Descriptions
Room-Types

Name & Description
   
Association of Room Types to Images    

Asset Storage

Storage of Source Media  
Amount of Storage Included

Source Media
10 MB / Hotel 25 MB / Hotel 50 MB / Hotel 100 MB / Hotel
Additional Storage   Optional Optional Optional
Storage of Deleted Items and Undeleted

30 days
   

Syndication

Lite

Standard

Premium

Enterprise

Media & Text Syndication

Image Syndication
Maximum No. of Images Distributed to GDSs

Per Hotel
10 15 25 Unlimited
Maximum No. of Images Distributed to Other VNetwork Channels 5 15 25 Unlimited
Option to Purchase Additional Images for Distribution Optional Optional NA
Selective Media Distribution to Channels in VNetwork    

Display Technology

Lite

Standard

Premium

Enterprise

Media Hosting & Display On Brand.Com (and other Chain channels)

Standard Website Image Galleries

Includes Hosting
Maximum Bandwidth Consumed per Month per Hotel NA NA NA 1 GB
Multi-Media Hosted on Brand Website       Optional
Mobile-Smartphone Optimized Media Gallery Optional
Mobile-Tablet Optimized Media Gallery       Optional
Rooms Type “Thumbnail” Gallery Optional
Rooms Type Media Gallery       Optional
Private Digital Librarywith PDL User Registration Optional
Hosting on Chain Own CDN       Optional

StoryMaker (Content Creation)

Rooms Type Engine & Creation Wizard       Optional

Custom Integrations

Lite

Standard

Premium

Enterprise

Batch Content Uploading, Custom Integrations, Customizations

Standard Batch Content Loader Optional

Monthly Updates

Weekly Updates

User Defined Frequency
Standard API Integration with Chain CMS Optional Optional
Access Content via Standard Web Services  

Monthly Updates

Weekly Updates

User Defined Frequency
Custom Fields/Functionality Optional
Text Translation Integration       Optional

Management & Analytics

Lite

Standard

Premium

Enterprise

Tracking, Reporting & Analytics

System Change Tracking & Reporting
Media Inventory Reports
Media Views Analytics – Chain Channels      

Services & Support

Lite

Standard

Premium

Enterprise

Support

Self-Serve Support
Telephone Support
Email Support  

3 Business Days

2 Business Days

1 Business Day

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