Innovation & Excellence Award 2022 di WorldCC: a Leonardo il “President’s Award - Designing for the Future”

27 June 2022

DEServE, a project launched in 2020 by Leonardo’s Customer Support, Services and Training to digitalise, transform contracting and consolidate the services business, wins the special “President’s Award  -  Designing for the Future” and has been shortlisted in the “Operational Improvement” category of the WorldCC (World Commerce & Contracting) Innovation & Excellence Award 2022.

Leonardo through DEservE- Digital Ecosystem for Service Excellence project has been awarded with the special "President's Award - Designing for the Future” and has been shortlisted in the “Operational Improvement” category during the Innovation & Excellence Award 2022 promoted by WorldCC that took place last week in London.

Leonardo, in collaboration with its partner Trakti Ltd, won this important award, with a project that has been defined by the Chairman and Founder of WorldCC, Prof. Tim Cummins, a game changer: “Smart Legal Contracts and Blockchain will radically change access to contracts, their efficiency and the collaborative approach with Customers and Suppliers”.

WorldCC is a global association promoting standardisation and continuous improvement in commercial and contracting areas. The association has over 75,000 members in 180 countries and 20,000 organisations (including Leonardo and its peers such as Airbus, Boeing, Thales, BAE Systems, etc.).

DEServE, has been launched in 2020 by Leonardo’s Customer Support, Services and Training, aiming at simplifying, harmonising and standardising contracts and related processes through the adoption of Smart Legal Contracts with Blockchain to manage the entire contract lifecycle, starting from service contracts.
 

From left to right:
Luigi Telesca, Co-Founder & CEO Trakti
Zaira Burlo, Customer Support, Services & Training Director
Fabio Russo, Business Development Customer Support, Services & Training


Zaira Burlo, Leonardo’s CSS&T Director, commented: “this award is an important confirmation from the market of Leonardo’s innovative approach in partnership with Customers both in the commercial and contracting areas, to increase business efficiency and to innovate digital services business models”.

DEServE is the new Leonardo digital ecosystem that will guarantee End to End Digital Contract Management aiming at improving service performances, mitigating risks and management costs, ensuring visibility and transparency for the Customer and fostering a data-driven approach to decision-making processes. A new Marketplace for the sale of Digital and Cyber Services will allow to further consolidate the offering with an As-a-Service perspective.

DEServE Platform has been developed through an Open Innovation approach, with the involvement of the start-up Trakti, that was awarded at Airathon 2018 within Logistics 4.0 initiative in partnership with the Italian Air Force.


Cover image from left to right:
Tim Cummins, Chairman & Founder WorldCC, Professor Leeds University
Zaira Burlo, Customer Support, Services & Training Director
Fabio Russo, Business Development Customer Support, Services & Training
Luigi Telesca, Co-Founder & CEO Trakti
Barry Hooper, Chief Commercial Officer, Ministry of Justice
Sally Guyer, Global CEO WorldCC