Smart delivery: close to our customers even at a distance

16 June 2020

The implementation of the new helicopter virtual acceptance procedures is underway both in Italy and abroad. Interview with Fabio Castiglioni, SVP Program Management Platforms at Leonardo’s Helicopters Division.

Leonardo Helicopters Division, which is customer-focused and customer-oriented in all its activities - even in the current health crisis - is offering its clients alternative solutions with regards to the helicopter acceptance process.

Our customers can in fact choose from three delivery options. These include the so-called Smart delivery, which, thanks to digital technologies, allows them to follow the procedure remotely, while the helicopter is at our facility. The customers can in fact be part of all acceptance phases - from ground inspection and flight tests, to painting and the completion of the interiors, in addition to the final checks. The same also applies to the checking of equipment and the review of any documentation.

From the customer’s perspective, the Smart delivery option offers several benefits, including reduced travel costs and fast-tracked processes. The implementation of this new procedure is currently underway at our production facilities in Italy, Poland, the United States and the United Kingdom. 

We discussed this with Fabio Castiglioni, SVP Program Management Platforms at Leonardo’s Helicopters Division, who - in this video - describes in more detail the virtual helicopter acceptance procedure.

 

 

 

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